Your Venue's Continuity Command Centre, Always In Your Pocket
Every ROCKAXIOM subscription includes access to the Continuity Playbook, a purpose-built web portal that puts your full business continuity plan one tap away, any time something goes wrong.
What is the Continuity Playbook?
The Continuity Playbook is a secure, web-based portal unique to each venue. No installation is required. It runs on any device, from a phone on the floor to a desktop in the back office, wherever your team needs it.
Designed specifically for hospitality venues facing real incidents, the Playbook combines your venue data, pre-built recovery procedures, and AI-powered guidance into one accessible tool, so any staff member can act confidently when something goes wrong.
What's Inside
Six purpose-built tools that give every venue the information and guidance they need, right when they need it.
Business Continuity Readiness Score
See at a glance how prepared your venue is, and exactly what to complete to reach 100%.
Emergency Access Pack
Every critical credential, login, PIN, and emergency contact, secured in one place and ready the moment you need it.
AI-Powered Incident Response
When something goes wrong, AI Assist analyses your specific venue data and suggests the recovery steps most relevant to your setup.
Pre-Built Recovery Playbooks
Starter playbooks for your most common incidents: POS failure, internet outage, power loss. Fully customisable to your venue.
Incident Timeline and Audit Trail
Every incident is logged with timestamps, notes, and resolution records, giving you a complete audit trail for insurance and compliance.
Venue Setup Snapshot
Document your critical systems, supplier contacts, and venue photos in one place, so any staff member can take over recovery, not just the manager.
How It Works
From onboarding to incident resolution, the Playbook keeps your team moving.
Set up your venue
Complete your Venue Setup: systems, contacts, photos, and playbooks. Your Readiness Score tracks your progress and shows exactly what to address next.
Activate when needed
When an incident occurs, open the Playbook on any device. AI Assist and your pre-built playbooks guide recovery step by step, tailored to your specific setup.
Resolve and record
Mark the incident resolved and generate a full resolution report. Your audit trail is ready for insurance claims and compliance reviews.
Included in Every ROCKAXIOM Subscription
The Continuity Playbook is not a bolt-on. It is included in every ROCKAXIOM subscription. When you subscribe to ROCKAXIOM, you get a fully managed BCDR service and a dedicated app portal for your venue, from day one.
Start your subscriptionSee It In Action
A look inside the Continuity Playbook, available to every subscriber from day one.
Dashboard — Readiness Score Card
Incident in Progress — AI Assist
Venue Setup — Contacts and Details
Ready to get started?
Talk to the team or start your subscription online today.